Datenschutzerklärung

Last updated: January 2026

Zenmist OÜ (“we,” “our,” or “us”) operates this store and website, including all related content, tools, products, and services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, interact with, or make a purchase from our store.

By using the Services, you agree to the terms of this Privacy Policy. If anything here conflicts with our Terms of Service, this Privacy Policy governs with respect to personal data.

1. Information We Collect

We may collect and process the following types of personal information:

  • Contact details: name, billing and shipping address, email address, phone number

  • Payment information: payment method, transaction details (we never store complete card numbers)

  • Account information: username, password, saved items, preferences

  • Order details: products viewed, added to cart, purchased, returned, or exchanged

  • Device and usage data: browser type, IP address, device identifiers, pages viewed, interaction data

  • Communications: messages, emails, inquiries, and feedback you send to us

We collect this information directly from you, automatically through cookies and analytics tools, or through service providers (Shopify, payment gateways, shipping partners, and fulfillment centers).

2. How We Use Your Information

We may use your personal information to:

  • process, fulfill, and deliver your orders

  • provide customer support

  • personalize your shopping experience

  • communicate about orders, updates, or marketing (unsubscribe anytime)

  • detect, prevent, and investigate fraud or misuse

  • comply with legal obligations and regulatory requirements

We never sell your personal information.

3. Sharing of Information

We may share personal information with:

  • Shopify (our e-commerce platform provider)

  • Payment providers, to securely process transactions

  • Shipping and fulfillment partners, to deliver your order

  • Marketing and analytics partners, to improve our website and services

All third parties must comply with strict privacy and security requirements.
Shopify’s Privacy Policy: www.shopify.com/legal/privacy

4. Cookies and Analytics

We use cookies and similar technologies to:

  • enable essential website functions

  • analyze performance and improve usability

  • personalize content and recommendations

You may disable cookies in your browser settings, though certain features may no longer function properly.

5. Data Retention and Security

We retain personal information only as long as necessary to provide our Services or comply with legal requirements.
While we take security measures, no method of online transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • access your personal data

  • request correction or deletion

  • withdraw consent

  • object to processing

  • opt out of targeted advertising or marketing

To exercise any of these rights, contact us at info@zenmist.world
We may require identity verification to protect your data.

7. International Transfers

Because Zenmist operates internationally, your information may be transferred to and processed in countries outside your residence.
When required, we use lawful data protection mechanisms (such as EU Standard Contractual Clauses) to safeguard such transfers.

8. Children’s Privacy

Our Services are not directed to children under 16.
We do not knowingly collect personal data from children.
If you believe a child has provided personal information, please contact us so we can delete it.

9. Updates to This Policy

We may update this Privacy Policy periodically.
Changes will be posted here with the updated date.

10. Contact

If you have questions or requests regarding this Privacy Policy, you can contact us at:

Zenmist OÜ
📧 info@zenmist.world

📍 Zenmist OÜ
Ahtri tn 12
15551 Tallinn
Estonia